PimpDifferent

I have a friend who's a baggage handler at SFO. Aside from also being a DJ at KPOO San Francisco (Public Access Radio, for all you peeps that don't be knowing), he spends the majority of his time sifting through bags and making sure they are directed in a correct manner.

U know what the #1 tip he gave me, as far as baggage goes?

"Never, ever, ever put a 'FRAGILE' or 'TREAT WITH CARE' sticker or sign on your baggage."

Why?

Apparently, it's the ones they treat like shit, and use as psuedo soccer balls for their personal games inside the terminals.

On the other hand, the bags that do not carry any special labels get treated gently and with courtesy.

The moral of the story?

Don't fucking leave me URGENT voicemails at work.

Why? Because those are the LAST ones I check during the day. There is a queue of voicemails lined up since Friday afternoon that I have to deal with, and those are getting answered first.

Why? Because, these people were not being individual fuckheads who think the world revovles around them, and that their voicemail takes precedent over everybody else's voicemail.

Leave me an urgent message if the building is about to collapse...or if a family member is in the hospital (in critical condition). Don't leave me an urgent voicemail letting me know that you lost your password to your email account. That's not urgent. Fuck, I don't even consider that 1/2 way important. But yet, this person did and managed to send it as an urgent response.

So, as a tip, if you ever call a customer service center and are forced to leave a message:

1. Do not mark it as "urgent." What you consider "urgent" and what the person checking those voicemails considers "urgent" may be polar opposites.

2. Do not use profanity or yell. Depending on my mood, that voicemail will either get DELETED, or will get placed in the back of the queue.

3. Please be as informative as possible and explain your problem thoroughly. Nothing is worse than hearing

"yeah, name's Jeb...i have problems with my stuff."

I've also gotten the voicemails where the old lady is talking for 32 minutes about her problems with her email, but yet never tells me what the email account is, what company she is working for, nor a number where she can be reached at. Help me help you, fucktard.

4. I have this thing called "Caller ID" on my fone. Calling incessantly from the same number pisses me off. In fact, calling from the same number after we've reached the conclusion that the problem is not ours, makes me wanna redirect the call to some porn chat line.

Those are a few tips from me to you. So whenever you call a Customer Service place, I understand that you might have frustration, but realize that you're not the only person that's frustrated in this world. Have a little common courtesy to step back and realize that this world does not revolve around you, and that you are a little insignificant speck that only affects a miniscule amount of people around you, and probably not in a major way.

I've come to that realization and i'm 25. When will you?